Key results
With HydroSym’s interactive schematics and linked technical data, luxury yacht downtime was reduced thanks to faster troubleshooting and repairs.
Using color-coded schematics and onboard notes, Craig’s team is able to provide global support and guide clients remotely, resolving issues from anywhere in the world.
The HydroSym Viewer enabled yacht engineers and technicians to work directly with schematics, resulting in improved communication and minimized service delays.
Accurate and standardized documentation, as hydraulic systems onboard are now documented with clear symbols, pressure lines, and up-to-date datasheets, ensuring consistent, high-quality service.
The client
Marine Engineered Hydraulics, founded by Craig Biddulph, specializes in servicing luxury yachts. With clients worldwide, Craig sought a solution for seamless maintenance and hydraulic system support, no matter the location.
The challenge
Maintaining private yachts requires precise hydraulic schematics for efficient service and troubleshooting. Craig and his team faced several key challenges:
Lack of accurate schematics: Traditional documentation lacked clear symbols, pressure lines, and technical datasheets for components.
Limited technical data access: Service teams needed quick access to component details, but traditional methods were slow.
Collaboration barriers: Working with clients on system schematics remotely was challenging and time-consuming
Insufficient system information: Yacht engineers struggled to identify issues, and Marine Engineered Hydraulics couldn’t assist due to distance.
How did Paro help?
To tackle these challenges, Craig implemented HydroSym, Paro’s advanced hydraulic design solution. Hydrosym offers:
Easy schematic creation, linking components to manufacturers’ datasheets with clear pressure, return, and drain lines.
Instant access to technical data via HydroSym Viewer, a free tool for clients and technicians.
Smooth remote collaboration and troubleshooting, allowing Craig’s team to assist clients anywhere. Color-coded circuits help clients identify issues, and Craig can add notes directly in the schematic to guide clients on component location onboard their vessels.
Quick updates after repairs, ensuring clients receive the most up-to-date schematic files.
“Color-coded circuits and line types help yacht engineers understand systems, even with little hydraulic experience. This lets me communicate with them over long distances. We can use the schematic to troubleshoot and find solutions together, making the process easier. HydroSym has given me everything I needed.”
Impact: Improved efficiency, accessibility, and service quality
By using HydroSym, Marine Engineered Hydraulics saw significant improvements:
Reduced service time: Interactive schematics provided immediate access to crucial details, streamlining troubleshooting and repairs.
Global client support: Craig’s team provided prompt service for yachts anywhere, ensuring high customer satisfaction.
Seamless collaboration: Clients and technicians easily interacted with schematics, reducing errors and improving communication.
Higher accuracy in documentation: Standardized schematics eliminated inconsistencies, ensuring reliable servicing.
Conclusion
Craig Biddulph used HydroSym to transform the way Marine Engineered Hydraulics designs and maintains yacht hydraulic systems. With interactive schematics and global access, his team provides quicker and more precise service, keeping yachts running smoothly, no matter where their owners sail.
Looking for a hydraulic design solution that supports global collaboration?