Key results
Reduced field time with quick access to component data using QR codes.
Streamlined custom hydraulic design with HydroSym’s digital project files.
Enhanced customer support by accessing over 1 million parts in the Paro Component Library.
The client
SEDIAP Hydraulics SRL, founded by Antoine Gaignage in September 2020, is a Belgian hydraulic systems engineering service. The company offers services such as hydraulic system design, assembly and installation, on-site maintenance, optimization, and technical consultancy.
The challenge
At Paro, we pride ourselves on not just creating software, but also supporting real-world innovation. For SEDIAP, two challenges were critical:
Delivering custom hydraulic solutions quickly and accurately.
Providing reliable service and maintenance for a smooth customer experience.
“All of our systems are bespoke, and it is hard to keep track of all documentation and quickly identify them. Now we can do this simply by scanning the QR code.”
How did Paro help?
By integrating HydroSym, SEDIAP significantly enhanced both design and service capabilities.
Optimized design workflow
HydroSym enables full digital project deliverables, automatically generating updated component data sheets. Combined with access to the Paro Component Library, containing more than one million hydraulic parts, SEDIAP can quickly craft precise, professional designs that reduce turnaround time and enhance accuracy.
Innovating on-site service with QR codes
SEDIAP improved field efficiency by equipping systems with machine identification stickers featuring QR codes. Technicians can simply scan the code and instantly access all relevant component data sheets via HydroSym, significantly reducing field servicing time and improving responsiveness.
Take a look at the video below to see QR codes in action:
The result
By bringing HydroSym into their workflow, SEDIAP has combined hydraulic design with digital innovation to improve customer service. Their QR code system illustrates how smart, minimal changes can drive meaningful efficiency gains.